Returns & Exchanges

我們將提供商品更換及商品退貨服務 
(更換及商品退貨服務暫時只限於 香港 / 澳門 / 台灣 地區) 

請查閱以下的商品退換條款: 
> 需於收到商品後7天內(包括公眾假期)提交申請。
> 商品必需保留完整狀態及包裝，並全新未著用、清洗。
> 客戶需承擔更換或退回商品所產生的運費
(暫只接受以快遞方式退換商品)
(有關詳細的退換商品條款，可在每一件商品頁面的”Shipping and return policy”查閱)

#商品退貨流程: 
將以發放線上現金抵用券方式退回。
*現金抵用券可於官方網站以1:1金額使用。
( 將根據訂單中商品的實際金額(原價、折後)發放抵用券 )

#商品更換流程:
將商品寄回到指定地址，我們會盡快為你將更換的商品重新寄出。
> 假設更換的商品價格高於退回的商品，需補回差價。
> 由於大部份商品為限量發售，只接受更換官網還有庫存下的商品。

查閣並同意以上條款後，
請點按以下"提交申請"，
我們將以電郵聯絡您有關商品退換確認，
及進一步的更換安排資訊。

👉🏻點按提交商品退換申請

Returns & Exchanges Policy
We offer return and exchange services
(currently limited to Hong Kong, Macau, and Taiwan regions only).

Please review our terms and conditions below:

> Submission Deadline: Applications must be submitted within 7 days of receipt (including public holidays).
> Item Condition: Items must be in their original condition and packaging, brand new, unworn, and unwashed.
> Shipping Costs: Customers are responsible for all shipping fees incurred during the return or exchange process.
(We currently only accept returns/exchanges via courier services.)
> Detailed Terms: For item-specific policies, please refer to the "Shipping and Return Policy" on each product page.

# Return Process
Refunds will be issued in the form of Online Credit Vouchers.
Vouchers can be used at a 1:1 value on our official website.
The voucher amount will be based on the actual price paid (original or discounted price) for the item in the order.

# Exchange Process
Once you ship the item back to our designated address, we will send out the replacement as soon as possible.
Price Difference: If the replacement item is priced higher than the original, the price difference must be paid.
Availability: As most items are limited editions, exchanges are subject to current website stock.

By clicking "Submit Application" below, you acknowledge that you have read and agreed to the above terms. We will contact you via email to confirm your request and provide further instructions.

👉🏻Submit Application

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訂單或其他商品問題:
(有關商品損壞/訂單錯誤等問題，請點按選單"contact->訂單查詢/售後)
Order or Product Issues:
(For issues regarding damaged items or incorrect orders, please go to the menu and select "Contact" > "Order Inquirys".)